Customer Service advice...
We are committed to ensuring each and every order we receive is processed and dispatched with the utmost care and efficiency, we are horse owners ourselves, so there is always someone available to talk to if you have a query about size or suitability. Should you have any questions or if you have a suggestion to make about our products or our service, you can contact us at any time by simply calling 01226 379333
Alternatively you can email info@mkdequestrian.co.uk. All your comments will be greatly appreciated.
Online: www.mkdequestrian.co.uk
You have a choice of ways to order through our secure website. For speed, you can use the Search option, which looks though our entire online selection to find you the products you’re looking for. You can type in the product code of the items you require if you know them or just type the name of the product.
You can also browse through each of the sections and sub-sections of the site. Alternatively, you can search by brand and just look at the range of products we have available for each brand we carry.
The items are added to your Shopping Basket. To check your purchase at any time, click on the Basket icon to check which items you have selected and then submit your order. When you've made your selections, just check your customer details and confirm your purchase. It's that easy!
Please note, to place an order, you must first register to create an online account. Only when you are logged on can you complete your order. For customer service reasons, we may also restrict the products available on the website to those which are currently in stock.
If you prefer to place your order offline, you may choose from the following options:
by Phone: 01226 379333
Our sales team is ready to take your order. For speed and efficiency we suggest you have the following to hand:
1. The product code of each item you require.
2. The product description of each item, including size and colour.
3. Your credit/debit card.
4. Delivery name & address
By Post: Send your order to MKD Equestrian Products, Fox House farm, Upper Fox House Lane, Holmfirth HD9 2TF enclosing your chosen form of payment:
Credit or chargecard: Please print your card number in the boxes provided along with the relevant expiry date and issue numbers where applicable. Remember Credit/Debit cards will only charge for the items that we are able to send you, at the time your order is processed.
Cheques: Please make your cheques payable to MKD Equestrian Products. Ensure you print your Bankers Card Number on the reverse side along with your address.
Delivery and handling
We will be pleased to arrange delivery on your behalf via our carrier if requested, in which case please include the postage and handling charge on your order. Orders collected incur no handling charges. If you require delivery by courier then a nominal charge is made to cover packing and handling.
Price Changes
Whilst every effort will be made to maintain the prices indicated, it may not always be possible, therefore we reserve the right to discontinue any items from this list and change prices when necessary.
Quality control
For training purposes, some calls may be monitored.
If you are setting up a new account and this is your 1st order and is over £500, this must be dispatched to the billing address and a land line number entered to enable us to contact you if necessary.
Please note
The reproduction of any part of this website is strictly prohibited. All aspects of the design, text and photography remain the property of MKD Equestrian Products. Reproduction of any part of the website cannot be used without prior written consent. MKD Equestrian Products retains the rights on all its own products produced by MKD Equestrian. KNEE KNOCKERSTM and RING PULLTM.
Import Taxes
Please ensure that you contact your local customs office in the country of your delivery to confirm whether or not you may be liable to local import taxes, duty and VAT (or equivalent) upon arrival of any products supplied by MKD Equestrian Products from the United Kingdom to you or your freight agent. The customer is liable for payment of all import duties.
